Privacy Policy

This Privacy Policy explains how CS2Cashout collects, uses, stores, shares, and protects personal information when you access or use our website, platform, and related services.

By using CS2Cashout, you acknowledge that your information will be handled as described in this Privacy Policy and our Terms of Service.

We may collect account information such as username, email address, authentication details, referral information, and account preferences.

We may collect Steam-related information such as Steam identifiers, public profile data, avatar, inventory-related data, trade-related information, item metadata, and other information needed to review supported Counter-Strike 2 digital items.

We may collect transaction information such as submitted items, offer history, cashout requests, payment method selections, payout destinations, support communications, device information, IP addresses, browser information, logs, and fraud prevention signals.

We use personal information to operate the platform, create and manage accounts, process cashout requests, review digital items, calculate offers, process payouts, provide customer support, and communicate with users.

We also use information to secure our services, detect abuse, prevent fraud, investigate suspicious transactions, resolve disputes, enforce our Terms of Service, comply with legal obligations, and improve platform reliability.

When you connect or use Steam-related features, we may process publicly available Steam profile information, Steam identifiers, inventory-related data, trade-related information, and item metadata necessary to provide our services.

CS2Cashout is an independent platform and is not affiliated with, endorsed by, sponsored by, or officially connected with Valve Corporation, Steam, Counter-Strike, or Counter-Strike 2.

We use payment-related information only to process payouts, verify transaction legitimacy, prevent fraud, resolve disputes, maintain security records, and comply with applicable obligations.

Depending on the selected payment method, we may process payout destinations, wallet addresses, payment account identifiers, bank-related details, transaction references, provider responses, and payout status information.

We may use account, transaction, device, network, payment, and Steam-related information to detect and prevent fraud, stolen items, unauthorized account access, chargeback abuse, money laundering, sanctions evasion, and other prohibited activity.

We may delay, reject, or cancel transactions when our risk review identifies suspicious activity, incomplete verification, conflicting information, technical anomalies, or potential violations of our Terms of Service.

We may use cookies and similar technologies to keep users signed in, secure accounts, remember preferences, analyze site performance, prevent abuse, and support core platform functionality.

You may control cookies through your browser settings, but disabling certain cookies may limit account access, security features, or service availability.

We do not sell personal information.

We may share information with trusted service providers only as necessary to operate the platform, process payments, host infrastructure, prevent fraud, provide support, comply with law, enforce our agreements, or protect CS2Cashout, our users, and third parties.

These providers may include payment processors, hosting providers, analytics providers, security tools, fraud prevention services, communications providers, professional advisors, and legal authorities where required.

Your information may be processed in countries other than your country of residence. Where required, we take appropriate steps designed to protect personal information in accordance with applicable law.

We retain personal information for as long as necessary to provide our services, complete transactions, prevent fraud, resolve disputes, maintain security records, comply with legal obligations, and enforce our Terms of Service.

Transaction, risk review, security, and compliance records may be retained for longer periods where needed to investigate abuse, defend legal claims, respond to payment disputes, or satisfy operational and legal requirements.

We use reasonable technical and organizational measures designed to protect personal information, including access controls, monitoring, secure infrastructure practices, and fraud review processes.

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security. You are responsible for keeping your account, email, Steam account, devices, and payment accounts secure.

Depending on your location, you may have the right to request access, correction, deletion, restriction, portability, or objection regarding your personal information.

You may also update certain account information, control browser cookies, unsubscribe from non-essential communications where available, or contact us to submit privacy-related requests.

Our services are intended only for users who are at least 18 years old or the age of majority in their jurisdiction. We do not knowingly collect personal information from children.

If you believe a child has provided personal information to us, contact us so we can review and take appropriate action.

Our website may contain links to third-party websites, platforms, or services. We are not responsible for the privacy practices, content, availability, or security of third-party services.

CS2Cashout is not a gambling, betting, casino, loot box, investment, banking, or financial advice platform. We use information only to provide and secure a digital item cashout service, not to offer wagering, games of chance, guaranteed profits, or investment returns.

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised Last Updated date. Continued use of the services after changes means you acknowledge the updated policy.

If you have questions about this Privacy Policy, your personal information, or a privacy-related request, contact us at support@csnakit.com.